Metrics Almost Cost the Cubs the World Series Title

Metrics were an integral part of game 7 of the World Series and almost cost the Cubs their first World Championship in 108 years. Today’s baseball games are run by “Sabermetrics”, objective measures and analysis of baseball, especially metrics that measure in-game activity. Your clinics metrics are a measure of the health of your business, telling you…

Continue Reading →

What Type Of Employees Are On Your Team?

All practice owners have one similar goal…to have a successful practice. One of the easiest ways to achieve this success is by utilizing your greatest assets, your employees. Having the right people on your bus, in the right seats, can lead to a HUGE win or a dreaded loss in YOUR business. To be successful you, the…

Continue Reading →

You Don’t Know…What You Don’t Know…

Any owner will tell you “you don’t know what you don’t measure.” Effective metrics are essential for achieving positive results and mis-measurement can lead to mismanagement. Metrics tried and proven over years become a guide to what’s important to your clinic’s growth. Know your metrics and what they drive Ownership and all employees should understand which metrics…

Continue Reading →

When What You Measure Is Not Enough

I am often asked what are the top metrics a physical therapy practice owner should measure. The simple answer is always the same one word: Anything!  Since many practice owners do not measure statistics at all, anything they can measure is better than the nothing they have been measuring. Just because you are a good practice owner,…

Continue Reading →

Do You Know Your Revenue Cycle?

Revenue Cycle Management is the key word of the month in the private practice world, but does the physical therapy practice owner really know what it means?  I bet most owners know the term but don’t really know what it entails.  Revenue Cycle Management is the term used to define the process of revenue from…

Continue Reading →

Three Simple Things To Keep The Patients In The Door

Your marketing is working, new patients are calling and scheduling, but you don’t see a growth in patient visits.  What the heck is going on?  With your metrics programs in place you see the referrals and new patients are matching up, but you notice the average visits per an evaluation are dropping.  What could be…

Continue Reading →

What Does It Cost To Gain A New Patient?

Do you really know the cost of acquisition of those new patients?  The cost of advertising, marketing, promotions, t-shirts…and the list goes on.  Add up all those expenses in a month and divide by the number of new evaluations and you have your number. At the end of the month, or year, those numbers can…

Continue Reading →

What Is Your Cost Of Care?

Have you noticed the increasing trend of payers wanting you, as a physical therapy practice owner, to remain in their network at a reduced, often flat, rate for treatment?  I know for me, and my practices, it has happened left and right. Over the past few years I have seen major players (Anthem, Cigna, United HealthCare)…

Continue Reading →

What Are Your KPI’s?

I received a great article in my e-mail today with regards to physical therapy metrics; they talked about watching your KPI’s.  I had a great laugh at this, because for a long time I have been preaching about the importance of KPI’s in our weekly metrics! What exactly is a KPI?  Well, simply put, these…

Continue Reading →

Page 2 of 2