Three Reasons You Must Set A Budget

Small business owners often experience financial tensions, increased competition, and unstable revenues. To remain successful, small business owners must control spending and be cognizant with their accounts receivable. Successful business owners recognize the importance of creating, and using, and annual budget yet most business owners don’t create a budget and struggle. These business owners don’t create…

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What Type Of Employees Are On Your Team?

All practice owners have one similar goal…to have a successful practice. One of the easiest ways to achieve this success is by utilizing your greatest assets, your employees. Having the right people on your bus, in the right seats, can lead to a HUGE win or a dreaded loss in YOUR business. To be successful you, the…

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Does That Knot In Your Stomach Prevent You From Sleeping At Night?

Anyone who has seen (or heard) me talk knows I always preach one sentence. “Are you an owner working in your practice or and owner working on your practice?” How you answer that question will determine the amount of success you and your practice will have. I am regularly speaking with private practice owners all…

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You Don’t Know…What You Don’t Know…

Any owner will tell you “you don’t know what you don’t measure.” Effective metrics are essential for achieving positive results and mis-measurement can lead to mismanagement. Metrics tried and proven over years become a guide to what’s important to your clinic’s growth. Know your metrics and what they drive Ownership and all employees should understand which metrics…

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When What You Measure Is Not Enough

I am often asked what are the top metrics a physical therapy practice owner should measure. The simple answer is always the same one word: Anything!  Since many practice owners do not measure statistics at all, anything they can measure is better than the nothing they have been measuring. Just because you are a good practice owner,…

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Do You Know Your Revenue Cycle?

Revenue Cycle Management is the key word of the month in the private practice world, but does the physical therapy practice owner really know what it means?  I bet most owners know the term but don’t really know what it entails.  Revenue Cycle Management is the term used to define the process of revenue from…

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Three Simple Things To Keep The Patients In The Door

Your marketing is working, new patients are calling and scheduling, but you don’t see a growth in patient visits.  What the heck is going on?  With your metrics programs in place you see the referrals and new patients are matching up, but you notice the average visits per an evaluation are dropping.  What could be…

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Customer Referrals And Retention

In any private practice marketing course, we are taught to market, market, market.  Yet we are only taught how to market to physicians.  This type of marketing is time consuming, costly, and usually not very conducive for referrals. What about all those current patients, past patients, their friends and family?  Have you marketed to them? …

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The Holes In Your Leaky Practice Bucket

If you have ever heard me speak at a live event, there is one slide that always exists in the presentation.  The slide asks of you are an owner working on your business or the owner working in your business.  You, as a private practice owner, need to understand you are not just running a…

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What Does It Cost To Gain A New Patient?

Do you really know the cost of acquisition of those new patients?  The cost of advertising, marketing, promotions, t-shirts…and the list goes on.  Add up all those expenses in a month and divide by the number of new evaluations and you have your number. At the end of the month, or year, those numbers can…

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